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Contact
garnettheory@gmail.com

Return Policy

We want your shopping experience with Garnet Theory to be awesome and special. If you're not in love with each item you receive, let us know.

Return Information

  • We accept returns for regularly items postmarked within 30 days from the date your package ships from us.
  • Returns must be received unworn with original ring case and the same condition in which it was purchased.
  • All items purchased ON SALE are final sale and ineligible for return. Please review product information carefully before purchase.
  • Original shipping is non-refundable.
  • Returns are processed within 10 business days of receiving your return. We'll send you an email confirmation when your refund has been issued.

You are responsible for return shipping costs.

We recommend shipping with insurance and keeping your shipping receipts until your return is processed. GarnetTheory.com is not responsible for missing, damaged, or packages lost in transit.

To return an item, send us an email to GarnetTheory@gmail.com. Be sure to include your order number and the reason for the return request. 


Order Changes

Need to make a change to your order? Email us at garnettheory@gmail.com and we will be happy to make changes if your order has not already shipped.